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ADMINISTRATION & HELP => COMPUTER TECH HELP FORUM => Topic started by: Irwin on October 24, 2009, 03:10:05 pm

Title: malware
Post by: Irwin on October 24, 2009, 03:10:05 pm
dose anybody know how to get rid of malware I think that is how you spell it
Title: Re: malware
Post by: wd on October 24, 2009, 03:16:46 pm
Your anti virus program should remove it. I use McAfee.
Title: Re: malware
Post by: bigbearomaha on October 24, 2009, 03:26:26 pm
 I got rid of all my malware by using Linux.  Haven't had any since.

If you insist on using windows though,  I would save my money and not pay McAfee or Norton , instead , try Avast Antivirus. It is free download for home users and for a free registration, you can download a legit registration # that is good for two years of updates and upgrades.

In every Win machine I have used Avast on, it works as well if not better than the paid services out there.

While I personally do not have Win installed on my home computers, I do work with it still at the school I am IT admin for.  Can't totally eliminate it so have to make sure to stay up on it.

Big Bear
Title: Re: malware
Post by: wd on October 24, 2009, 04:24:26 pm
I got rid of all my malware by using Linux.  Haven't had any since.

If you insist on using windows though,  I would save my money and not pay McAfee or Norton , instead , try Avast Antivirus. It is free download for home users and for a free registration, you can download a legit registration # that is good for two years of updates and upgrades.

In every Win machine I have used Avast on, it works as well if not better than the paid services out there.

While I personally do not have Win installed on my home computers, I do work with it still at the school I am IT admin for.  Can't totally eliminate it so have to make sure to stay up on it.

Big Bear

Linux would be a way to go. The free version of Avast will work to an extent but it doesn't come with a firewall. Can I ask what you used and suggest for a free firewall?
Title: Re: malware
Post by: bigbearomaha on October 24, 2009, 04:33:50 pm
I use either zone alarm or pc tools firewall plus.

Title: Re: malware
Post by: Irwin on October 24, 2009, 04:44:37 pm
will my firewall from windows xp work
Title: Re: malware
Post by: bigbearomaha on October 24, 2009, 05:08:26 pm
the default Windows firewall is known round the globe as one of the worst ever made.  Not just bashing here.   I always disable it and use one of my own choosing.

Big Bear
Title: Re: malware
Post by: Irwin on October 25, 2009, 04:21:33 pm
Thank you Bigbear :-D

http://www.youtube.com/watch?v=lhh6Sft-82Y
Title: Re: malware
Post by: HAB on October 25, 2009, 05:53:03 pm
I like to run multiple defenses.

These are FREE but Norton or McCaffee are both BETTER though cost more than many can afford.

AVG Ant-Virus Free Version available here =  http://free.avg.com/us-en/homepage

Ad-Aware                         available here = http://www.lavasoft.com/single/trialpay.php  (click "continue to download Ad-Aware Free" NOT the not for free version "Ad-Aware Plus"

Spybot Search & Destroy    available here = http://download.cnet.com/Spybot-Search-amp-Destroy/3000-8022_4-10122137.html?tag=mncol

Windows Pop-Up Blocker     available on your system

Mozilla Firefox web browser  available here = http://www.mozilla.com/en-US/

    with the Firefox addon pop-up locker
                                      available here = https://addons.mozilla.org/en-US/firefox/

Zone Alarms firewall           available here = http://download.cnet.com/ZoneAlarm/3000-10435_4-10039884.html

 


Title: Re: malware
Post by: Robo on October 26, 2009, 09:07:05 am
NOD32 works well for me.

FYI, Norton is a virus within itself,  ask anyone who has tried to remove it :evil:
Title: Re: malware
Post by: Shawn on October 26, 2009, 12:28:51 pm
I use Malwarebytes, its free and works good for me. I agree with Robo about Notron. I use to use it and did not like it at all. I also found it will try to keep other antivirus and malware programs from running on the same computer.
Title: Re: malware
Post by: Irwin on October 26, 2009, 03:23:23 pm
Been there and done that with norton hate it :-x
Title: Re: malware
Post by: HAB on October 26, 2009, 10:58:19 pm
Norton is a buggar with all its pop-up warnings and hoops it makes you jump through.  I hate it also and will never use it again.  But when installed and configured correctly it does a great job of protecting a computer. 
Title: Re: malware
Post by: Koala John on November 15, 2009, 01:05:38 am
I agree with previous posters re Norton, it's a great product for tech support people as there is a lot of work in removing broken Nortons!

A reputable free one off anti virus and malware scanner is here:
http://housecall.trendmicro.com/ (http://housecall.trendmicro.com/)

I haven't used Malwarebytes but have heard good reports.
Title: Re: malware
Post by: Bee Happy on November 15, 2009, 10:57:43 am
I installed linux on an old comp, but I have no idea how to use it - Ive been able to load windows programs with WINE; but I'm a long ways off from being comfortable with it. (If I could get online with the linux computer, I'd save the windows unit for school.)
Title: Re: malware
Post by: bigbearomaha on November 15, 2009, 11:34:19 am
What version of Linux is it you have that doesn't offer a browser or a connection manager?

I'd be glad to help you out there.

BTW, this really should be a new thread for your post,

Big Bear
Title: Re: malware
Post by: Bee Happy on November 15, 2009, 12:38:50 pm
I have Arklinux, I was considering trying several versions to see how they go, mint looks interesting and ubuntu (sp?) is supposed to be a good starter; I wouldn't be shy about adding them all. It's an old laptop- which I connected directly to the ethernet hub. I didn't get a protocol's helper (I wouldn't be sure how to run it anyway) and the K(something) browser didnt surf. if you want to recommend a more user friendly version, I'll take the suggestion.
Title: Re: malware
Post by: bigbearomaha on November 15, 2009, 01:45:38 pm
So that we don't hijack this thread from it's original topic, I will start a new one for the continued discussion.

Big Bear
Title: Re: malware
Post by: taztiger on December 08, 2009, 05:41:05 am
A good trustworthy site to get shareware programs such as anti spyware and other utilites is called majorgeeks.com

cheers
Taz
Title: Re: malware
Post by: lakeman on December 08, 2009, 08:00:59 am
NOD32 works well for me.

FYI, Norton is a virus within itself,  ask anyone who has tried to remove it :evil:

To remove norton completely, you have to download a special removal tool from norton.
Title: Re: malware
Post by: lakeman on December 08, 2009, 08:05:56 am
A forum that I use anytime I have a computer problem, is  http://www.techguy.org/ (http://www.techguy.org/)  this is a forum that I could not get along without, if I am going to use a computer.
Title: Re: malware
Post by: Irwin on December 14, 2009, 10:06:54 am
How much do they charge for help.
Title: Re: malware
Post by: lakeman on December 14, 2009, 10:51:59 am
How much do they charge for help.

They do not charge anything, only ask that you search for an answer in their forum before asking a question, and most of the time this search will give you the info you need to solve your problem. It is a very busy forum, with a lot of very knowledgeable tecci's on it. Like most forums they do solicit donations, but very mildly. with a donation to the cost of supporting the forum, they will delete the advertising that actually does not bother me, knowing that there is a lot of expense, and time involved in supporting a real busy forum. The techguys forum has helped me a lot over the years, saved me service calls and their cost, and in the past I have contributed to them. I am a member on many forums, most of which I never visit since having a problem with something (TV, auto, tractor, truck, garden, AC, well pump, with a good search you can find forums on any/every thing), and searching for a forum. I have consulted forums on problems, hobbies, just about everything, and have registered in many of them. I have went to the tecguy forum often, when I had a computer problem (often easily solved and no problem) and before making purchases of new equiptment. One word of warning, ALL forums in my belief have some members that are socalled (in their opinion) experts, that are not correct in their advice to you, so use them, but with caution, although most answering persons are knowedgeble.
Title: Re: malware
Post by: Irwin on December 14, 2009, 11:02:52 am
Thank you lakeman :)
Title: Re: malware
Post by: jajtiii on December 15, 2009, 08:53:02 pm
Malware can have many meanings, but here are the steps you can take to tackle this problem.

If you have any toolbars (Yahoo, Gmail, whatever), uninstall them (Control Panel->Add/Remove Software)
Run Spybot (previous poster mentioned url)
Reboot
Run Ad-aware (previous poster mentioned it)
Reboot

If you still have your problem, escalate your attack by running the same sequence above, but in Safe Mode. Reboot. After the PC posts, start tapping F8 and you will eventually get a screen to either launch normally or launch in safe mode. Do the latter and run spybot/adaware.

If this still does not fix your problem, you will want to use Trend Micro's HiJackThis. It's not a big deal, but you do have the possibility of really messing things up with this program, so I would find a forum that specifically deals with HiJackThis for this effort.

In really bad cases, I have actually simply done a repair on a client's pc, which will reinstall the os but leave client profile data (My Docs, etc..) alone.
Title: Re: malware
Post by: kathyp on December 15, 2009, 09:40:58 pm
i like spybot.  make sure you right click on it to open, and run as administrator.  if you don't it won't get some stuff.

also, disable 3rd party cookies. 
Title: Re: malware
Post by: beee farmer on December 15, 2009, 11:08:13 pm
Lavasoft is a really simple free malware program.. I been using it for years.
Title: Re: malware
Post by: thebalvenie on March 30, 2010, 12:20:47 pm
Malwarebytes has been mentioned up above.  you can't go wrong with that one..it's probably the best for removing and identifying trojans.

i use a completely free anti-virus called Avast! it's been incredibly reliable for me for the last 6 years.