Annette, here's a quick (well... :-D ) summary: the bees started building their hive in the soffit on the east side of the building. The void space allowed them to expand the colony westwardly which brought the comb sections beyond & over the interior wall and into the ceiling of the first floor room.
It would have been structurally impossible to remove the entire hive from the soffit nor the ceiling space in the upper room, so we had no choice but to go in from each side of the wall.
When the comb sections were removed from within the room's ceiling it caused the bees to gravitate into the soffit. Once the combs from the soffit were removed it caused the bees to gravitate into the ceiling. 99.9% of the bees on this job had to be vacuumed.
The remaining bees were coerced into the nuc which contained (the comb sections) & some bees that were transferred when the comb sections were added to the nuc. This nuc was secured at the top of the ladder and left there until dark to attract any bees that were not vacuumed.
After dark we transferred everything from the nuc into a deep & shook all of the bees we vacuumed into a full deep on site.
We both firmly believe the queen is in the new set up because they are acting queenright, no roar & the bees are at peace.
Hopefully Schawee will find her soon but if he does not, there are comb sections that have eggs/young larvae. If they for some reason do not have a queen they should be making queen cells by now, if not Schawee will give them a queen.
...JP